Welcome to AnDesign! Below, you’ll find answers to commonly asked questions about our pre-built websites, vectors PSD files, plugins, and themes. If you can’t find the information you’re looking for, feel free to reach out to our customer support team at Contact Us Page or simply click to any Contact Buttons on this website.
Pre-built websites are fully designed and functional websites that come with ready-made layouts, features, and content. They are an efficient way to kickstart your online presence without starting from scratch. After purchase, you can customize the content to suit your needs.
Our Vectors PSD files include layered and editable graphic files that are compatible with Adobe Photoshop, Adobe Illustrator. They are perfect for graphic designers and creators who want versatile design elements for their projects.
Our plugins and themes are designed to enhance and customize website functionality. Whether you’re using WordPress, Shopify, or another platform, our plugins and themes offer a range of features to elevate your website’s performance and design.
To purchase a product, simply browse our collection, click on the item you’re interested in, and proceed to the checkout. Follow the prompts to complete your purchase securely. Once the transaction is complete, you’ll receive instructions on how to access your digital products.
Please review our detailed Refund Policy on the dedicated page Return, Refund & Cancellation Policy. In summary, due to the nature of digital products, we generally do not offer refunds. However, exceptions may be made in the case of technical issues preventing access.
Yes, in most cases, our products can be used for both personal and commercial purposes. However, please review the licensing information provided with each product for specific usage guidelines.
While some technical familiarity may be helpful, our products are designed to be user-friendly. Instructions and documentation are included to guide you through the installation and customization processes.
For technical support, please refer to the specific product details for the duration of the support period. You can contact our support team at Chill.nut24@gmail.com during this period for assistance with any issues.
Normally, all templates come with the option to purchase a custom version. We always disclose prices transparently. You can choose to buy a custom template directly on the product page. Then, leave a customization request message at the checkout page, or you can click on any contact button on this website to discuss your specific requirements with us.
To stay informed about new products, updates, and promotions, subscribe to our newsletter. You can find the subscription option on our homepage or during the checkout process.
For our valued customers who have made a purchase, we ensure to keep you informed about any new updates through email notifications. If you wish to update your website, we are here to assist you upon request. Please note that updates for themes and plugins will be available for a duration of one year from the date of your product purchase.
Thank you for visiting AnDesign. We hope this FAQ section has been helpful. If you have additional questions, don’t hesitate to reach out to us. Happy browsing!