Thank you for choosing AnDesign. Your satisfaction is our priority, and we strive to provide quality pre-built websites, vectors PSD files, plugins, and themes. Before making a purchase, please carefully review our Return, Refund, and Cancellation Policy outlined below:
1. Returns
1.1. Pre-Built Websites, Vectors PSD Files, Plugins, and Themes: Due to the nature of our digital products, all sales are final. We do not accept returns or provide refunds for these items. Please ensure you review product details, compatibility, and specifications before making a purchase.
2. Refunds
2.1. Refund Eligibility: Refunds will only be issued if there is a technical issue or error on our part that prevents you from accessing the purchased product. Refund requests based on personal preferences, change of mind, or compatibility issues with your platform will not be accepted.
2.2. Refund Process: To request a refund, please contact our customer support team at Contact Us within 3 days of the purchase date. We will review your request and, if eligible, process the refund within 14 days.
3. Cancellations
3.1. Cancellation Policy: Once an order is placed and the product is delivered (downloaded or accessed), cancellations are not possible. Please ensure you are certain about your purchase before completing the transaction.
4. Technical Support
4.1. Support Period: Each product purchase includes a limited period of technical support. Please refer to the specific product details for the duration of the support period. After this period expires, additional support may be available for purchase.
4.2. Support Requests: For technical support, contact our support team at Chill.nut24@gmail.com during the support period. We will make every effort to assist you with any technical issues you may encounter.
5. Changes to the Policy
5.1. Policy Updates: We reserve the right to update this Return, Refund & Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy regularly for any updates.
6. Contact Information
6.1. Questions or Concerns: If you have any questions or concerns about our Return, Refund & Cancellation Policy, please contact us at Contact Us.
By making a purchase on AnDesign, you agree to abide by the terms and conditions outlined in this policy. We appreciate your understanding and cooperation. Thank you for choosing AnDesign for your digital product needs.